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Terms of Service

Terms of Service

These are the terms of service for your access and use of the website Drains R Us . Your access to and use of the website is conditioned upon your acceptance of these terms and conditions. You agree to be bound by these terms and conditions; if you do not agree to these terms and conditions, you may not access or use this website. You represent that you are over the age of 18, and access or use of this website is prohibited for anyone under the age of 18.
Your access to and use of this website is also conditioned upon the acceptance of Drains R Us  privacy policy, describing Drains R Us  collection and use of information during the time you access and use the website.


Your Responsibilities
You agree to take all reasonable measures to protect your information, including financial information, passwords, and other sensitive information. If you create an account, you must safeguard your password so as not to allow unauthorized access to your account. You agree not to disclose your password to any third-parties. Violation of this provision is a breach of these terms of service.

Intellectual Property
Content on this website may be the intellectual property of Drains R US  or other third parties. You agree not to use the information, images, graphics, trademarks, or other protectable property without the authorized consent of the party that owns the rights to such property.
Drains R Us  respects the intellectual property rights of others. If you believe that Drains R Us  has infringed on any intellectual property on this website, you agree to alert Drains R Us  of your concerns before seeking any further legal action.

Links to Other Websites
Drains R Us website may contain links to third-party websites or services that are not owned or controlled by Drains R Us . Drains R Us  has no control over, and assumes no responsibility for, the content, privacy policy, or other practices of any third-party website or services. You agree that Drains R Us  will not be liable, directly or indirectly, for any damages or losses caused or allegedly caused by or in connection with the use of or reliance on any such content or third-party websites or services. We strongly encourage you to read the terms of service and privacy policies of such third-party websites.

Limitation of Liability
You agree to hold Drains R Us  harmless for any special, incidental, direct, indirect, consequential, or exemplary damages whatsoever, including damages for loss of profits, goodwill, use, date, or other intangible losses resulting from the use of or inability to use the website and services of Drains R Us .
You agree to indemnify and hold Drains R Us  and (as applicable) any parent, subsidiaries, affiliates, partners, members, managers, officers, agents, employees, and suppliers from any claim or demand, including reasonable attorney’s fees, made by any third-party due to or arising out of your breach of these terms of service.
Your use of the website is at your sole risk. The services are provided on an “as is” and “as available” basis without any representation, warranty, or condition, express, implied, or statutory.
Drains R Us  does not warrant that the website will be uninterrupted, timely, secure, or error-free, and does not warrant Drains R Us  correction or replacement arising from any such errors.

No Offer
The website and all information and materials therein do not represent any offer to any users which may be accepted for the formation of any contract. The website and information are for informational purposes only. Should you wish to enter into a contract with Drains R Us , such contract will be formalized in writing, with the terms of such contract listed explicitly. Nothing on this website or these terms of service are intended to supplant, replace, or add to such a contract and the agreed upon terms between Drains R Us  and the client.

Miscellaneous
Complete Agreement: these terms of service represent the entire understanding between Drains R Us  and any users of the website.
Choice of Law: by using this website, you agree to have any dispute between yourself and Drains R Us  resolved under the laws of the State of Massachusetts.
Americans with Disabilities Act (ADA) Compliance: The Department of Justice’s revised regulations for Titles II and III of the Americans with Disabilities Act of 1990 (ADA) were published in the Federal Register on September 15, 2010. These regulations adopted revised, enforceable accessibility standards called the 2010 ADA Standards for Accessible Design, “2010 Standards.” On March 15, 2012, compliance with the 2010 Standards was required for new construction and alterations under Titles II and III. March 15, 2012, is also the compliance date for using the 2010 Standards for program accessibility and barrier removal. Drains R Us  strives to insure that its website is accessible to all users. If you have any issues with such accessibility, please contact Drains R Us  for support.
International Use: You represent and warrant that you are not located in a country that is subject to a United States government embargo, or that has been designated by the United States government as a terrorist supporting country. You further represent and warrant that you are not listed on any United States government list of prohibited or restricted parties.
Severability: If any provision of these terms of service is held to be unenforceable or invalid, such provisions will be changed and interpreted to accomplish the objectives of such provisions to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver: Except as provided herein, the failure to exercise a right or to require performance of an obligation under these terms of service shall not effect a party’s ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Changes to the Terms: Drains R Us  reserves the right to, at its sole discretion, change, modify, or replace these terms of service at any time. If a revision is material, Drains R Us  will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will by at Drains R Us  sole discretion. By continuing to access the website after such revised terms become effective, you agree to be bound by such revised terms.

Guarantees and Warrantees

Drains R US’s  residential warranties include:

  • Drain Cleaning: Trust that we'll clear the blockage, or there will be no labor charge. All drain cleaning services are backed by a 6-month guarantee.
  • Water Softeners: Experience reliability with a 1-year parts and labor warranty, alongside a manufacturer-provided 5-year parts and 10-year tank warranty*.
  • Water Filtration Products: Trust in quality assurance with our 1-year parts and labor warranty on water filtration products.

* Please consult your product(s) manufacturer for specific warranty details pertaining to your product.

Some Drains R US locations may charge trip fees, estimate fees, or after-hours service fees. Services offered, hours of operation, and guarantees may vary by location. Contact your local Drains R US for details.

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